Planning a trip to Sabah? Keep this essential emergency careline information handy to ensure a safe and enjoyable adventure in the Land Below the Wind!

General Guidelines

  1. Always have the contact details of your tour agent or hotel with you. If travelling independently, know the nearest emergency number.
  2. For serious medical emergencies, fires, or life-threatening situations, dial 999 immediately.
  3. For tourism-related emergencies, contact the Tourism Emergency Hotline at +60 19 939 2121.

Sabah Tourism Board Contact Details

The Sabah Tourism Board's Tourist Information Centre is here to assist with any tourism-related emergencies or issues you may encounter during your travels.

Address: No.51 Gaya Street, Kota Kinabalu, Sabah

Tel: +6 088-212121

Email: info@sabahtourism.com

Operating Hours:

  • Mon - Fri: 8.00AM to 5.00PM
  • Sat, Sun & Public Holidays: 9.00AM to 4.00PM

Emergency Contact Details

999 - Malaysia Emergency Response Services (MERS)

MERS integrates services from the Royal Malaysian Police (RMP), Fire and Rescue Department of Malaysia (FRDM), Ministry of Health Malaysia (MOH), Malaysian Maritime Enforcement Agency (MMEA), and Department of Civil Defence (DCD). Dial 999 for all emergencies.


Kota Kinabalu Numbers:

  • Police Department: +6 088 529222
  • Queen Elizabeth I Hospital: +6 088 517555
  • Queen Elizabeth II Hospital: +6 088 324600
  • Sabah Women and Children Hospital: +6 088 522600
  • Gleaneagles Hospital Kota Kinabalu: +6 088 518888
  • Jesselton Medical Centre (JMC): +6 088 366333
  • KPJ Sabah Specialist: +6 088 322000

Sandakan Numbers:

  • Police Department Sandakan: +6 089 242222 / 212222 / 211222 / 242234
  • Police Department Kinabatangan: +6 089 561443
  • Duchess of Kent Hospital: +6 089 248600
  • Kinabatangan Hospital: +6 089 561857 / 561858

Lahad Datu Numbers:

  • Police Department: +6 089 881255
  • Lahad Datu Hospital: +6 089 895111

Tawau & Semporna Numbers:

  • Police Department Tawau: +6 089 752222 / 772121
  • Tawau Hospital: +6 089 773533
  • KMI Tawau Medical Centre: +6 089 771873
  • Tawau Specialist Medical Centre: +6 089 779082
  • Police Department Semporna: +6 089 782020
  • Semporna Hospital: +6 089 781522 / 782108

Download Links 

You can download the PDF version of the emergency carelines here: 

English Version

中文版

한국어 버전



Credit: Sabah Tourism