I have something specific in mind. How can I find exactly what I want?

You can use the 'quick search' at the top bar of the website and type in your prefered place and activity keyword such as 'climbing', 'kayaking', 'Mt Kinabalu', etc. The related packages will be shown automatically, all you have to do is to click on your prefered package. You can also click the 'Tours' button to browse through your prefered activities.

How can I book a package / activity?

You can choose your activity by clicking the ‘Tours’, ‘Tickets’ or our unique ‘Community Tourism’ button, select your preferred package, choose the date, quantity, and local tour operator. Proceed by clicking ‘Book Now’ and you will be directed to the payment page.

Do I need to sign up with SabahTravel before making a purchase?

You can make a purchase without signing up, but we highly recommend for you to sign up with SabahTravel so it is easier to book and check your booking.

How do I know if my booking is confirmed?

You will get a confirmation email after completing the payment. You may also login to our website to view your confirmation status.

What will I receive after completed my booking?

You will receive an email consisting an Order Summary, the list of activities that you had booked, as well as your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

What should I do if I haven’t received any confirmation email after booking an activity?

Please check your Spam Mail folder in case the confirmation email was mistakenly sent there. If you haven’t received the email, proceed to our hotline +6 011 1660 7009 (Malaysia) and +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

Where can I see the total price of my booking?

You will see the total price on the payment page after you have done selecting your activities.

No, we highly recommend paying via the website to skip the fuss and have a secure payment.

How is the payment process?

You can choose from the convenient payment options on our website, including credit card or debit card, FPX internet banking, and GrabPay.

Which currency does SabahTravel accept?

For now, SabahTravel only accepts Ringgit Malaysia, but we will expand more currency options in the future.

Did you charge me twice since I receive two receipts for one booking?

Normally we will only send out one receipt. If you get multiple receipts, the error might be from the payment platform. You can check your bank account balance a few days after you booked your trip. Contact your bank to release the funds if the authorization is still there.

I have a problem with the payment process. What should I do?

If you’re having a problem paying, you can; a) Try refreshing the payment page, or try again later. b) Try a different card for payment. The card that you’re using might be a rejected card. c) For payment via GrabPay, consider topping up your wallet to ensure sufficient balance, verifying that you haven't exceeded your transaction limits, or settling any outstanding unpaid transactions. If you are still experiencing any problems, please contact us at +6 011 1660 7009 (Malaysia) / +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

How secure is SabahTravel payment process?

We are using third party secure payment gateways to process your payment and to protect your personal information. The https:// at the beginning of the address in your browser when you book with us indicates the website is in a secure session.

How can I get a refund?

Refunds will be based on our cancellation policies. No refunds will be made for cancellations after the tour has commenced or for any unutilised tour services such as transfer, meals & accommodation, sightseeing, or other services. If a refund is required, it will be credited back to you using the same method as when you made payment. Do take note that refunds will be processed within 14 - 28 working days.

I haven't received my refund. What should I do?

Refunds normally take 14 - 28 working days to be processed. If you have not received your refund within this time period, do send us an email at hello@sabahtravel.com.

Do I get my refund through bank or by cash?

Refunds will be credited to you using the same method as when you made payment.

How long do I have to wait for my voucher after completing my payment?

Different activity requires different confirmation time. Generally, the confirmation will either be instantly or within 24-hour time.

How do I check my booking status?

After your payment is confirmed, you will receive an email of Order Summary and your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

2D1N Bilit Rainforest Lodge

Name: 2D1N Bilit Rainforest Lodge - SabahTravel
Brand: SabahTravel
SKU: STSK-WA1504

Quick. Confirmed within 1 working day

Safe. Provided by licensed operators

Just Go. Available for solo traveller

Convenient. No credit card fees!

Availability

Everyday

Activity Duration

2 Days 1 Night

Nearest City

Sandakan City

Destination

Sandakan / Sepilok / Gomantong Cave / Kinabatangan River, Sandakan / Gomantong Cave, Kinabatangan River

Language

English / Malay

Suitable For

Adult / Child

Package Type

Join In Group (Private Tour Upon Request)

Pick Up Point

Your Hotel in Sandakan City / Sandakan Airport

Pick Up Time

To Be Arranged

Important Updates

Gomantong Caves is temporarily unavailable until further notice. It will be replaced with a tour of the Rainforest Discovery Centre.

Tour Highlights

Gomantong Cave
Kinabatangan River Cruise
Sepilok Orang Utan Rehabilitation Centre
Bilit Rainforest Lodge
Complimentary 1 Night River Cruise
Sandakan City Tour (optional add-on)

Choose Your Activity

No credit card fees

Select Package Option and Local Operator

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1
Package Options

What's Included

Trekking Activities, Jungle Activities, River Cruise(s)

1 Night Accommodation

All Entrance Fees, Taxes & Services Charges, SST (Sales & Service Tax)

English-Speaking Guide

Full Board Meals

Land Transportation (Shared)

What's Excluded

Domestic Air Freight Charges, Domestic Flight Tickets, Camera & Video Fee, Peak Season Surcharge(s)

Carbonated Drink(s), Alcoholic Drink(s)

Any Item(s) / Activities Not Mentioned

Overview

Venture into the authentic, untouched habitat of Borneo’s wildlife and nature with this overnight stay at a river lodge! This tour encapsulates the highlights of Sandakan - with exciting wildlife cruises along Kinabatangan River searching for monkeys, Pygmy elephants, and rare species of birds, as well as a guided tour exploring Borneo's largest cave, Borneon Sun Bear Conservation Centra, and watching orang utans swing from tree to tree in the Sepilok Orangutan Rehabilitation Centre.

What to Wear

Comfortable Walking Shoes
Cooling T shirt
Long/Short Pants

What to Bring

Light raincoat
Insect repellent
Sun block and hat
Binoculars
Camera
Leech socks

Important Notes

This tour package is based on join-in basis of shared guide and transportation.
Private Guide or Tour is available upon request at a reasonable fee. Please inform us when making the bookings.
We do not guarantee wildlife sightings.
Departure time is approximate and may vary due to traffic condition and hotel distance. Kindly check with the operator as stated on the voucher should you need further assistance.
Check-in/out times for most accommodations are 14:00 & 12:00 hrs. However, it may vary depending on each accommodation. So kindly check with the operator to get accurate information of your accommodation.
Malaysian Tourism Tax (TTX) of MYR 10 per room per night will be required for foreigner to be paid upon check-in. Malaysian or permanent resident residing in Malaysia are exempted and is required to present a valid identification upon check-in.
We reserve the right to alter routes, timetables, itineraries and accommodation should conditions beyond our control render it necessary.

Additional Information

Please make sure that you have booked air tickets to Sandakan
Check with the airline schedules for the timings that are most suited to your needs.
If necessary, our guide will pick you up from the Sandakan Airport with a placard bearing your name.
Last day lunch location may vary depending on your flight time.
Tipping is never expected but will always be much appreciated.

How to Make Booking

Follow these simple 3 steps action to instantly book this activity.

Select Travel Date

Choose Package Option

Select Local Operator

Need Assistance ?

Make use of Sabah Travel's complimentary service to plan your travel with us.

5.02 reviews

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Quick. Confirmed in 1 working day

Safe. Provided by licensed operators

Just Go. Available for solo traveller

Convenient. No credit card fees!

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2D1N Bilit Rainforest Lodge

Sepilok Orangutan, Kinabatangan River, Gomantong Cave & Sandakan

Tour Highlights

Choose Your Activity

≻
≻
≻
1
Package Options

What's Included

What's Excluded

Overview

What to Wear

What to Bring

Important Notes

Additional Information

How to Make Booking

Need Assistance ?

5.02 reviews

Select Currency

2D1N Bilit Rainforest Lodge

Sepilok Orangutan, Kinabatangan River, Gomantong Cave & Sandakan

Tour Highlights

Choose Your Activity

≻≻≻1Package Options

What's Included

What's Excluded

Overview

What to Wear

What to Bring

Important Notes

Additional Information

How to Make Booking

Need Assistance ?

5.02 reviews

≻
≻
≻
1
Package Options