How do I book tours/activities from SabahTravel?

You can choose your activity by clicking the ‘Tours’, ‘Tickets’ or our unique ‘Community Tourism’ button, select your preferred package, choose the date, quantity, and local tour operator. Proceed by clicking ‘Book Now’ and you will be directed to the payment page.

How do I choose which tour operator to go with?

The simplest way to choose a suitable operator is by checking out their prices, reviews, services, shoutouts and cancellation policy. Regardless of the operator, SabahTravel.com only partners with companies licensed under the Ministry of Tourism and Culture. So, rest assured for you are travelling with a reliable operator.

Do I need to sign up to purchase tours on SabahTravel?

You can make a purchase without signing up, but we highly recommend for you to sign up with SabahTravel so it is easier to book and check your booking.

Where can I see the total price of my booking?

You will see the total price on the payment page after you have done selecting your activities.

No, we highly recommend paying via the website to skip the fuss and have a secure payment.

How is the payment process?

You can choose from the convenient payment options on our website, including credit card or debit card, FPX internet banking, and GrabPay.

Which currency does SabahTravel accept?

For now, SabahTravel only accepts Ringgit Malaysia, but we will expand more currency options in the future.

Did you charge me twice since I receive two receipts for one booking?

Normally we will only send out one receipt. If you get multiple receipts, the error might be from the payment platform. You can check your bank account balance a few days after you booked your trip. Contact your bank to release the funds if the authorization is still there.

I have a problem with the payment process. What should I do?

If you’re having a problem paying, you can; a) Try refreshing the payment page, or try again later. b) Try a different card for payment. The card that you’re using might be a rejected card. c) For payment via GrabPay, consider topping up your wallet to ensure sufficient balance, verifying that you haven't exceeded your transaction limits, or settling any outstanding unpaid transactions. If you are still experiencing any problems, please contact us at +6 011 1660 7009 (Malaysia) / +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

How secure is SabahTravel payment process?

We are using third party secure payment gateways to process your payment and to protect your personal information. The https:// at the beginning of the address in your browser when you book with us indicates the website is in a secure session.

How can I get a refund?

Refunds will be based on our cancellation policies. No refunds will be made for cancellations after the tour has commenced or for any unutilised tour services such as transfer, meals & accommodation, sightseeing, or other services. If a refund is required, it will be credited back to you using the same method as when you made payment. Do take note that refunds will be processed within 14 - 28 working days.

I haven't received my refund. What should I do?

Refunds normally take 14 - 28 working days to be processed. If you have not received your refund within this time period, do send us an email at hello@sabahtravel.com.

Do I get my refund through bank or by cash?

Refunds will be credited to you using the same method as when you made payment.

How long do I have to wait for my voucher after completing my payment?

Different activity requires different confirmation time. Generally, the confirmation will either be instantly or within 24-hour time.

How do I check my booking status?

After your payment is confirmed, you will receive an email of Order Summary and your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

I need help! What should I do?

Should you need any help, send us an email at hello@sabahtravel.com or contact us via Whatsapp, Facebook, and Instagram.

I have a special dietary requirement. How do I make the request?

Once your booking is confirmed, you will be able to fill in your particulars. Should you have any dietary restrictions (vegetarian, vegan, halal, etc), kindly write down your special request in the "remarks" box (e.g. vegetarian, no garlic & onions). Please note that we cannot guarantee your special request can always be met especially where meals are in buffet style. Make sure to pack some vegetarian condiments & dried food to complement your meals.

4D3N Kota Kinabalu & Kundasang Highlights With North Borneo Cruises

Name: 4D3N Kota Kinabalu & Kundasang Highlights With North Borneo Cruises - SabahTravel
Brand: SabahTravel
SKU: STK-FM12
Price: 1675 MYR
Availability: InStock
Rating: 4.9 (19 reviews)

+19

Highlights

Marvel at the stunning Mount Kinabalu, visit the scenic Kundasang highlands, and explore family-friendly attractions like Desa Cow Farm and the Alpaca Club
Stroll through the lush rainforests of Kinabalu National Park, Malaysia’s first UNESCO World Heritage Site and part of a UNESCO Global Geopark
Enjoy a relaxing Sunset Dinner Cruise, with a buffet mealand scenic sunset views over the South China Sea
Experience the vibrant Nabalu Market, where you can shop for fresh produce, souvenirs, and handmade crafts while enjoying stunning views of Mount Kinabalu
Walk across the iconic Jambatan Tamparuli suspension bridge, steeped in local folklore
Enjoy a convenient family-focused tour with private transportation, comfortable accommodations, and an itinerary designed for relaxation and quality family time

Overview

Discover the best of Kota Kinabalu and Kundasang with this 4-day, 3-night family-friendly tour, blending city highlights, nature escapes, and unforgettable experiences. Perfect for families seeking a mix of relaxation, exploration, and cultural immersion, this tour takes you from the vibrant sights of Kota Kinabalu to the cool mountain air of Kundasang, all while enjoying the convenience of private transportation and a dedicated guide.

Begin your journey with a relaxing North Borneo Sunset Dinner Cruise, where you’ll dine with panoramic views of the South China Sea. Explore Kota Kinabalu’s bustling markets, historical landmarks, and scenic countryside, then head up to Kundasang to marvel at the spectacular views of Mount Kinabalu and visit family-friendly attractions like Desa Cow Farm and Alpaca Club. With visits to iconic sites like Kinabalu National Park and Poring Hot Springs, this tour offers ample opportunities for relaxation, adventure, and memory-making with your loved ones.

This itinerary is designed to balance adventure and downtime, making it ideal for families wanting to experience Sabah’s cultural and natural beauty.

Choose Your Activity

Select Package Option and Local Operator

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Package Options

What's Included

3 Nights Accommodation (Twin/Triple Share)

Airport transfer, Land Transportation

Entrance Fee

English-Speaking Guide

Meals as Stated

What's Excluded

Airfares, Peak Season Surcharge(s), Tourism Tax

Personal Expenses, Tipping, Any Item(s) / Activities Not Mentioned, Personal Travel Insurance

Alcoholic Drink(s), Carbonated Drink(s)

Important Notes

Book flights arriving in Kota Kinabalu by 2:00PM on the first day to ensure timely boarding for North Borneo Cruises. If your arrival is after 2:00PM, your cruise session may be moved to Day 3.
This package is based on a join-in basis of shared guide and transport vehicle. Private guide or tour is available upon request at a reasonable fee. Please inform your tour operator when making the bookings.
The departure time may vary slightly depending on your hotel location and traffic conditions. Please reconfirm the exact timing with your tour operator if needed. If your transport is delayed, please contact the number listed on your voucher before arranging alternative options.
Effective 1 January 2026, the use of single-use plastic bags is strictly prohibited in all Sabah Parks. This policy is implemented to safeguard the natural environment and protect both marine and forest ecosystems from pollution and long-term harm. Visitors are required to bring their own reusable eco bags when entering any Sabah Parks area.
All activities are weather-dependent and may be adjusted to ensure the best possible experience under current conditions.
Your tour operator reserves the right to alter routes, timetables, itineraries and accommodation should conditions beyond their control render it necessary.
All participants must pay attention to all safety briefings and instructions. It is the responsibility of all participants to seek clarification for anything not understood from these briefings.

What To Wear

Comfortable clothing (wool or polyester recommended)
Comfortable sneakers / sandals / flip flops
Jacket / sweater / cardigan
Sunscreen
Sunglasses
Hat

What To Bring

Comfortable clothing (enough for 3 days)
Raincoat or poncho
Flip flops
Reusable water bottle or hydration bag
Sunscreen
Insect repellent
Camera
Snacks
Dry bag or plastic bag (to protect your belongings)
Personal toiletries
Personal medication / first aid kit

Additional Info

Guests are recommended to bring warm clothing, sunscreen, sunglasses, flip flops, etc.
Though it is never expected, tipping is always appreciated.

Frequently Asked Questions

Exploring SabahTravel

Making a New Booking

Payments and Refunds

Booking Status

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Questions on Exploring SabahTravel

I have something specific in mind. How can I find exactly what I want?

You can use the 'quick search' at the top bar of the website and type in your prefered place and activity keyword such as 'climbing', 'kayaking', 'Mt Kinabalu', etc. The related packages will be shown automatically, all you have to do is to click on your prefered package. You can also click the 'Tours' button to browse through your prefered activities.

How to Make Booking

Follow these simple 3 steps action to instantly book this activity.

Select Travel Date

Choose Package Option

Select Local Operator

Need Assistance ?

Make use of Sabah Travel's complimentary service to plan your travel with us.

4.9 / 5

based on 19 reviews

This product currently has no reviews. Book now and be the first to share your feedback!

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