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You can use the 'quick search' at the top bar of the website and type in your prefered place and activity keyword such as 'climbing', 'kayaking', 'Mt Kinabalu', etc. The related packages will be shown automatically, all you have to do is to click on your prefered package. You can also click the 'Tours' button to browse through your prefered activities.

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You can choose your activity by clicking the ‘Tours’, ‘Tickets’ or our unique ‘Community Tourism’ button, select your preferred package, choose the date, quantity, and local tour operator. Proceed by clicking ‘Book Now’ and you will be directed to the payment page.

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The simplest way to choose a suitable operator is by checking out their prices, reviews, services, shoutouts and cancellation policy. Regardless of the operator, SabahTravel.com only partners with companies licensed under the Ministry of Tourism and Culture. So, rest assured for you are travelling with a reliable operator.

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You will receive an email consisting an Order Summary, the list of activities that you had booked, as well as your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

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Please check your Spam Mail folder in case the confirmation email was mistakenly sent there. If you haven’t received the email, proceed to our hotline +6 012 8042009 (Malaysia) and +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

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You will see the total price on the payment page after you have done selecting your activities.

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You can pay through our website using credit/debit card, or with either Wechat Pay or Alipay.

Which currency does SabahTravel accept?

For now, SabahTravel only accepts Ringgit Malaysia, but we will expand more currency options in the future.

Did you charge me twice since I receive two receipts for one booking?

Normally we will only send out one receipt. If you get multiple receipts, the error might be from the payment platform. You can check your bank account balance a few days after you booked your trip. Contact your bank to release the funds if the authorization is still there.

I have a problem with the payment process. What should I do?

If you’re having a problem to pay, you can; a) Try refreshing the payment page, or try again later. b) Try a different card for payment. The card that you’re using might be a rejected card. c) For payment via WeChat Pay/Alipay – unfortunately, the actions for both of these payment methods are out of our control, we advise you to sign up to these platforms before proceeding with payment. If you are still experiencing any problem, please contact us at +6 012 8042009 (Malaysia) / +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

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We are using third party secure payment gateways to process your payment and to protect your personal information. The https:// at the beginning of the address in your browser when you book with us indicates the website is in a secure session.

How can I get a refund?

Refunds will be based on our cancellation policies. No refunds will be made for cancellations after the tour has commenced or for any unutilised tour services such as transfer, meals & accommodation, sightseeing, or other services. If a refund is required, it will be credited back to you using the same method as when you made payment. Do take note that refunds will be processed within 14 - 28 working days.

I haven't received my refund. What should I do?

Refunds normally take 14 - 28 working days to be processed. If you have not received your refund within this time period, do send us an email at hello@sabahtravel.com.

Do I get my refund through bank or by cash?

Refunds will be credited to you using the same method as when you made payment.

How long do I have to wait for my voucher after completing my payment?

Different activity requires different confirmation time. Generally, the confirmation will either be instantly or within 24-hour time.

How do I check my booking status?

After your payment is confirmed, you will receive an email of Order Summary and your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

I need help! What should I do?

Should you need any help, send us an email at hello@sabahtravel.com or contact us via Whatsapp, Facebook, and Instagram.

I have a special dietary requirement. How do I make the request?

Once your booking is confirmed, you will be able to fill in your particulars. Should you have any dietary restrictions (vegetarian, vegan, halal, etc), kindly write down your special request in the "remarks" box (e.g. vegetarian, no garlic & onions). Please note that we cannot guarantee your special request can always be met especially where meals are in buffet style. Make sure to pack some vegetarian condiments & dried food to complement your meals.

Kawa Kawa Wildlife River Cruise

Safe. Provided by licensed operators

Just Go. Available for solo traveller

Quick. Confirmed within 1 working day

Convenient. No credit card fees!

Availability

Daily

Activity Duration

8 Hours

Nearest City

Kota Kinabalu City

Destination

Kota Belud

Language

english / malay

Suitable For

child / adult

Package Type

Join In Tour (Private Tour Upon Request)

Pick Up Point

Your Hotel in Kota Kinabalu City

Pick Up Time

2:00PM - 2:15PM

Tour Highlights

Sunset River Cruise
Tempasuk River & Rampayan River
Birds & Other Wildlife Sightings
Fireflies Sightings

Choose Your Activity

No credit card fees

Select Package Option and Local Operator

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Package Options

2
Select Local Operator

3
Quantity

Please complete previous steps in order to place quantity.

What's Included

Boat Ride, River Cruise(s)

Light Refreshments, Dinner

Land Transportation (Shared)

English-Speaking Guide

What's Excluded

Any Item(s) / Activities Not Mentioned, Personal Travel Insurance, Personal Expenses

Overview

A day trip suitable for those who are seeking for a nature adventure without having the need to fly out to Kinabatangan. Located at Kota Belud, about 112km northeast of Kota Kinabalu, the enchanting Kawa Kawa river cruise invites you to experience Sabah’s wildlife where you might encounter birds and primates, such as, the Proboscis Monkey, long-tailed macaques, the rare silver languar, water buffaloes, river otters, and hornbills during the day. As the sun settles down, hop on the evening cruise and be mesmerized by the sight of dazzling fireflies welcoming you around the boat.

How To Use

Operating Hours: 4:30PM - 7:30PM
Show your mobile or printed ticket to your guide or at the jetty (Subject to supplier's location)
You must arrive at the jetty at least 30 minutes prior to boarding time.
For guests who purchase tickets with transfer, you will be picked up from your KK city hotel lobby 2 hour before the cruising time.

What to Wear

T-shirt
Long trousers
Comfortable shoes

What to Bring

Raincoat or umbrella
Sun protection (sunblock / cap)
Insect repellent
Binoculars

Important Notes

This tour package is based on join-in basis of shared guide and transportation.
Private Guide or Tour is available upon request at a reasonable fee. Please inform us when making the bookings.
We do not guarantee wildlife sightings.
Departure time is approximate and may vary due to traffic condition and hotel distance. Kindly check with the operator as stated on the voucher should you need further assistance.
We reserve the right to alter routes, timetables, itineraries and accommodation should conditions beyond our control render it necessary.

Additional Information

Binoculars are not provided. It is recommended that you bring your own binoculars to enhance your experience in observing Borneo’s wildlife in their natural habitat.
Tipping is never expected but will always be much appreciated.

Need Assistance ?

Make use of Sabah Travel's complimentary service to plan your travel with us.

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Limited Offer!

Provided by licensed operators

Available upon request