Mataking, Timba-Timba & Pom Pom Islands: Snorkeling & Diving Adventure

Important Notes

General Information

• This is a join-in tour, with shared guide and transport. Private guides or private tours are available on request for an additional fee. Please inform us at the time of booking if you require this.
• All participants must sign a standard liability waiver form before the tour begins.
• Kindly note that a Mataking Island entrance fee of RM10 per pax is payable upon arrival at the island.
• No refunds will be provided for any unused or declined activities once fees have been paid and bookings confirmed
• The dive master has the authority to prohibit a guest from diving if they fail to adhere to rules and regulations.
• We recommend ensuring your insurance policy covers scuba diving activities before participating.
• Island entrance fee is not included in the package price. Guests are responsible for paying the applicable entrance fee directly at the designated payment counter or arranging payment through their selected tour operator, where applicable.

Safety, Weather & Cancellations

• Your safety is our top priority. The tour operator reserves the right to change or cancel the itinerary in the event of bad weather, rough seas, or other unforeseen conditions beyond our control.
• Routes, schedules, and activities may be adjusted for safety, conservation, or operational reasons without prior notice.

Health & Participation Restrictions

• This tour involves physical activity and boat travel. It is not recommended for:
• Pregnant women
• Individuals with heart or lung conditions
• Those who recently underwent surgery
• Persons with spinal/back injuries, fractures, or chronic conditions like arthritis or osteoporosis
• Due to the adventurous nature of this tour, children under 5 years of age are not encouraged to participate in any part of the program.
• Kindly inform us in advance if you have any medical conditions or health concerns.
• Participants are advised to wait at least 18 hours after diving before flying or engaging in high-altitude activities. Please plan your flights accordingly.

Guest Responsibility & Packing Advice

• Please note that you are responsible for your own belongings at all times.
• Avoid bringing valuables, electronics, or important documents. Use waterproof bags to protect your personal items from getting wet.
• For sun protection, we highly recommend bringing SPF50+ sunscreen, a hat/umbrella, and sunglasses.

Environmental Protection

• The harming of corals, marine life, or natural habitats is strictly prohibited.
• Visitors found violating this policy may face penalties under Sabah Parks regulations.
• Please respect all park rules and help us protect Sabah’s unique marine ecosystem.

Tipping

• Tipping is not expected, but it is greatly appreciated by your guides and crew if you are satisfied with their service.