Mataking Island - The Reef Dive Resort

What to Wear

• Bathing / Diving suit
• Quick Dry T-shirt
• Shorts
• Sunglasses
• Sandals / Flip flops

What to Bring

• Log book and diver certification card (for diver)
• Sun protection (sunblock / hat)
• Towel
• Suitable outfit for snorkeling
• Extra change of clothes
• Personal toiletries
• Insect repellent
• Raincoat

Important Information

Diver Package

• Diving Schedule & Regulations:
• Diver packages follow the resort's diving schedules and regulations set by the Dive Center.
• Equipment rental is NOT included and requires additional rental charges.
• Included Activities:
• Daily Boat Dives:
• 3 combinations per day at Mataking, Mataking Kecil, and nearby islands.
• Includes weights, weight belt, tanks, and dive guide. (Unused dives are non-refundable and non-transferable.)
• Unlimited House Reef Diving at Mataking.
• Boat Dive Schedule:
• First Dive: 08:30 Hrs
• Second Dive: 11:00 Hrs
• Third Dive: 15:00 Hrs
• Shore Dives:
• Morning Dive: 06:00 Hrs (Exit water by 07:00 Hrs)
• Sunset Dive: 17:00 Hrs
• Night Dive: Conducted from 19:00 to 21:00 Hrs (from Dive Center platform).
• Note: Night divers must provide proof of Advanced Open Water certification (certification cards and/or logbook).

Non-Diver Package

• Non-Convertible:
• The 'Non-Diver' package cannot be upgraded to the 'Diver' package upon arrival.

General Information

Transportation

• Land transfers are only available from Tawau Airport to Semporna Jetty and Mataking Island, and back.
• Transfers from hotels or hostels in Semporna are not provided.
• Scheduled Boat Transfers (Semporna Jetty <-> Resort):
• Semporna Jetty to Resort: 9:30 AM, 12:00 PM, 4:30 PM
• Resort to Semporna Jetty: 11:00 AM, 2:00 PM
• (Please note that the ‘Exclusive 2D1N Stay Promo!’ does not apply to the 3:30 PM boat-in and the 6:30 AM special boat-out schedules.)

Check-In/Check-Out:

• Check-in: 14:00 Hrs
• Check-out: 12:00 Hrs
• Late check-outs may incur additional fees.
• This accommodation operates on a Run of House (ROH) basis, meaning that the specific chalet type (King Chalet, Beach Chalet, Semi-Detached Beach Chalet, Villa, Deluxe Room, or Premium Room) will be assigned based on availability during check-in. Guests cannot request or reserve a specific chalet type in advance.

Health Considerations:

• Boat rides may not be suitable for individuals with:
• Heart or lung conditions
• Recent surgery
• Back/spinal issues, arthritis, or osteoporosis
• Pregnant women are not recommended to join due to bumpy sea conditions.
• Please consult your physician if you have any concerns.

Tour Basis:

• Packages are based on a join-in basis (shared guide and transportation).
• Private guides or tours are available upon request for an additional fee.

Additional Charges

• Tourism Tax (TTX):
• Foreign tourists: MYR 10/room/night (paid at check-in).
• Malaysians/permanent residents are exempt (valid ID required).
• Semporna Jetty Fee:
• Malaysians: MYR 2/person.
• International guests: MYR 10/person.

Diving Restrictions

• No Diving on Arrival or Departure Days:
• Ensure a 24-hour interval between your last dive and your flight.
• If diving within 24 hours of a flight, you must sign a Liability/Release Form (approval by Dive Centre management required).
• Weather & Safety Conditions:
• Dive activities may be canceled or adjusted due to:
• Bad weather
• Poor visibility
• Physical ability of divers

Important Notes

• Refund Policy:
• Unused dives or portions of the package are non-refundable and non-transferable.
• Currency & Rates:
• All prices are in Malaysian Ringgit (MYR) and include 0% GST.
• Safety First:
• The resort reserves the right to cancel, delay, or adjust activities for safety reasons.