North Borneo Cruises (Admission Ticket)

How To Use My Ticket

• Cruise Session: 5:30PM - 7:30PM (Sunset Dinner Cruise ) & 7:45PM - 9:45PM (KK City Night Dinner Cruise)
• Show your mobile or printed ticket to your guide or at Sutera Marina Jetty
• Guests are required to bring photo identification (MyKad or Passport) for registration purposes.
• You must arrive at Sutera Marina Jetty at least 30 minutes prior to boarding time.
• For guests who purchase tickets with transfer, you will be picked up from your KK city hotel lobby 45 mins to 1 hour before the cruising time.

How To Get There

• Meet up location: Sutera Harbour Marina Jetty
• Watch the video here to see the shortest walking route to North Borneo Cruises registration counter.

Pick Up / Drop Off Service

• For pick up / drop off service, you just need to wait for the local guide to pick you up at your KK city hotel lobby.

By Car/Taxi

• 10 minutes drive from Kota Kinabalu city centre.
• 20 minutes drive from Kota Kinabalu International Airport
• Parking info: complimentary car parks near to the Jetty located in 3 parking lots in Sutera Harbour Resort (Magellan Sutera Resort, Pacific Sutera Resort and Marina Clubhouse)

Important Notes

• This tour package is based on join-in basis of shared guide and transportation. 
• There are several table arrangement types onboard the cruise, and your seat will be allocated accordingly.
• A surcharge of MYR150/table will apply if you wish to reserve a table by the window (guaranteed seat near window). Please check with SabahTravel Customer Service for availability.
• All rates displayed are in Malaysian Ringgit (MYR) and inclusive of 0% Goods and Services Tax (GST)
• Please bring your passport/MYKAD number for registration
• Additional high season surcharge are applicable for public holidays and eve of public holidays
• Guests are required to arrive at least 30 minutes prior departure at Sutera Marina Jetty
• No outside food and drinks are allowed onboard the cruise.
• Soft drinks and alcoholic drinks are available for purchase on board.
• Consumption of drugs or conducting any illegal activity is strictly prohibited.
• All guests are required to behave in a respectful manner to all members of the crew and attendants. The operator reserves the right to involve authorities should there be any violent or unruly behaviour occur.
• The cruise captain holds full authority regarding the safety of the vessel and its passengers.
• Passengers with disabilities must be accompanied at all times. The crew will not be liable in any case aside from bringing them onboard.
• In the event that you need to change your travel date, kindly inform us with a valid supporting document at least 2-3 days before the activity. Last minute requests will incur a postponement fee (subject to North Borneo Cruise terms & conditions).
• It is possible that due to inclement weather or any other unforeseen circumstances that itinerary or routings could be changed. Arrangements of the similar standard will be substituted, should it occur. However no refunds will be available. North Borneo Cruises reserves the right to make changes to travel arrangements at any time without compensation. All prices quoted in the website are correct at the time of publication and are subject to change without notice in the event of unforeseen circumstances such as currency fluctuations, increase in transport costs, hotel rates, government tax etc.

Child Policy

• Child rate is applicable for children between 3-11 years old
• Infant rate is applicable for infants between 0-2 years old.
• Children must be supervised by the carer at all times. The crew and attendants will not be liable for them.