I have something specific in mind. How can I find exactly what I want?

You can use the 'quick search' at the top bar of the website and type in your prefered place and activity keyword such as 'climbing', 'kayaking', 'Mt Kinabalu', etc. The related packages will be shown automatically, all you have to do is to click on your prefered package. You can also click the 'Tours' button to browse through your prefered activities.

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What will I receive after completed my booking?

You will receive an email consisting an Order Summary, the list of activities that you had booked, as well as your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

How do I know if my booking is confirmed?

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Please check your Spam Mail folder in case the confirmation email was mistakenly sent there. If you haven’t received the email, proceed to our hotline +6 012 8042009 (Malaysia) and +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

Where can I see the total price of my booking?

You will see the total price on the payment page after you have done selecting your activities.

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How is the payment process?

You can pay through our website using credit/debit card, or with either Wechat Pay or Alipay.

Which currency does SabahTravel accept?

For now, SabahTravel only accepts Ringgit Malaysia, but we will expand more currency options in the future.

Did you charge me twice since I receive two receipts for one booking?

Normally we will only send out one receipt. If you get multiple receipts, the error might be from the payment platform. You can check your bank account balance a few days after you booked your trip. Contact your bank to release the funds if the authorization is still there.

I have a problem with the payment process. What should I do?

If you’re having a problem to pay, you can; a) Try refreshing the payment page, or try again later. b) Try a different card for payment. The card that you’re using might be a rejected card. c) For payment via WeChat Pay/Alipay – unfortunately, the actions for both of these payment methods are out of our control, we advise you to sign up to these platforms before proceeding with payment. If you are still experiencing any problem, please contact us at +6 012 8042009 (Malaysia) / +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

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How can I get a refund?

Refunds will be based on our cancellation policies. No refunds will be made for cancellations after the tour has commenced or for any unutilised tour services such as transfer, meals & accommodation, sightseeing, or other services. If a refund is required, it will be credited back to you using the same method as when you made payment. Do take note that refunds will be processed within 14 - 28 working days.

I haven't received my refund. What should I do?

Refunds normally take 14 - 28 working days to be processed. If you have not received your refund within this time period, do send us an email at hello@sabahtravel.com.

Do I get my refund through bank or by cash?

Refunds will be credited to you using the same method as when you made payment.

How long do I have to wait for my voucher after completing my payment?

Different activity requires different confirmation time. Generally, the confirmation will either be instantly or within 24-hour time.

How do I check my booking status?

After your payment is confirmed, you will receive an email of Order Summary and your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

I need help! What should I do?

Should you need any help, send us an email at hello@sabahtravel.com or contact us via Whatsapp, Facebook, and Instagram.

I have a special dietary requirement. How do I make the request?

Once your booking is confirmed, you will be able to fill in your particulars. Should you have any dietary restrictions (vegetarian, vegan, halal, etc), kindly write down your special request in the "remarks" box (e.g. vegetarian, no garlic & onions). Please note that we cannot guarantee your special request can always be met especially where meals are in buffet style. Make sure to pack some vegetarian condiments & dried food to complement your meals.

4D3N Kota Kinabalu Highlights and Sunset Cruise

Name: 4D3N Kota Kinabalu Highlights and Sunset Cruise - SabahTravel
Brand: SabahTravel
SKU: STK-FM03

Tour Highlights

Board a 2-hour Sunset North Borneo Cruises with international buffet dinner.

Snap some photos at the bright yellow National Geographic bridge at Tamparuli Town.

Buy local snacks and souvenirs at Nabalu Handicraft Market.

Visit UNESCO world heritage site at Kinabalu National Park.

Catch a majestic sight of Mount Kinabalu.

Walk into the Botanical Gardens Nature Trail.

Dip your tired feet at Poring Hot Spring and challenge yourself at Canopy Treetop Walk.

Feed cows and purchase dairy goods at Desa Cow Farm

Safe Travel

COVID-19 Health and Safety Precautionary Measures

General

Guest(s) are required to wear mask at all times.
Safe distancing of at least 1 metre apart between guests and guides will be enforced at all times.

Poring Hot Spring & Kinabalu Park

Only a maximum of 100 visitors at one time are allowed to enter Poring Hot Spring and Kinabalu Park. Waiting time might be required in the event that the attraction is full.
RMCO Opening hours: Poring Hot Spring 8:00AM - 2:00PM (Last Admission is at 12:30PM); Kinabalu Park 8:00AM - 3:00PM.
Canopy Walk attraction remains open while hot spring pools and other attractions are unavailable until further notice.
Entry to Kinabalu Park via personal or company vehicles are not allowed. It is compulsory to use the Sabah Parks' official vehicle (KOKTAS) for any transfers within Kinabalu Park. Do expect a longer waiting time due to limited vehicles available.

Nabalu Handicraft Market

Most stalls at Nabalu handicraft markets and Nabalu viewing platform are temporarily closed until further notice.

Desa Dairy Farm

Desa Cattle Dairy Farm is temporarily closed until further notice. Your supplier might arrange for another alternative attractions in Kundasang.

North Borneo Cruises

We only allow a maximum of 50 passengers for every session. This is to avoid overcrowding and enhance safe distancing.
You are required to scan the MySejahtera app upon check in and registration. Your temperature will also be taken before boarding the cruise.
North Borneo Cruises is providing served buffet-style dinner. All food & beverages are prepared in compliance with the Standard Operating Procedures (SOPs) set by the Ministry of Health.
A thorough disinfecting of the cruise will be conducted before and after every session.

Overview

Experience the best of Sabah with this 4-day tour of Kota Kinabalu Highlights and Cruise. Sabah is known for its strategic geographical location blessed with lush mixture of rainforest, sandy beach islands, mountain ranges and valleys. It hosts plenty of must-visit destination, such as, Mount Kinabalu (the highest peak of Malaysia) and a UNESCO world heritage site Kinabalu National Park.

This package will bring you to visit the most sought attractions in Sabah, including North Borneo Sunset Cruise where you will be able to witness the sun dipped below the horizon on top of a romantic catamaran complete with international buffet spread and live band performance; Kinabalu Park, Malaysia’s first world heritage site boasting natural wonders and breezy nature trails. Poring Hot Spring, a natural complex offering a small slice of jungle, suspended canopy walk and hot spring; and Desa Cow Farm, also known as “The Little New Zealand” featuring a farm where little kids can feed the calves and goats with a sight of majestic Mount Kinabalu as the backdrop.

Important Notes

This tour package is based on a join-in basis of shared guide and transportation. Private Guide or Tour is available upon request at a reasonable fee. Please inform us when making the bookings.

Departure time is approximate and varies from different hotels due to traffic conditions, please reconfirm with our staffs. Should the transport be delayed, please call the relevant telephone number as stated on the voucher before making alternative arrangements.

We reserve the right to alter routes, timetables, itineraries and accommodation reserved should conditions beyond our control render it necessary.

Check-in and check-out times for most hotels and resorts are between 14:00 hrs (2pm) and 12:00 hrs (12pm) respectively. However, it may vary depending on the accommodation. Please kindly check with your respective accommodation for more accurate information.

Under the regulation from Malaysia's Ministry of Tourism and Culture, foreign tourists are required to pay a Malaysian Tourism Tax (TTX) at a flat rate of MYR10 per room per night regardless of the accommodation's star rating and to be paid upon check-in. Malaysians or permanent residents are exempted from the TTX and is required to present a valid identification upon check-in.

Note From North Borneo Cruise

No outside food and drinks are allowed on North Borneo Cruise.

All guests are required to behave in a respectful manner to all members of the crew and attendants. The operator reserves the right to involve authorities should there be any violent or unruly behaviour occur.

The cruise captain holds full authority regarding the safety of the vessel and its passengers.

Passengers with disabilities must be accompanied at all times. The crew will not be liable in any case aside from bringing them onboard.

Additional Information

Kinabalu Park is at high altitude approximately 1500 meter above sea level. You may bring a sweater along with you as it can get cold at night.

The Canopy Walkway is approximately 60 meter above the ground, not for the faint-hearted.

Poring Hot Spring Outdoor Bathtubs are for complimentary use and are free of charge. Guests can rent indoor bathtubs but at own expense.

There are only ten (10) standard and five (05) deluxe indoor bathtubs at Poring Hot Spring. Rates are at MYR 15/- per hour per standard indoor bathtub and MYR 20/- per hour per deluxe indoor bathtub payable on the spot but are subject to availability.

The Slide Pool located in Poring Hot Springs is closed on every Mondays for maintenance. Guests are able to purchase the entrance fee (at own expense) to Slide Pool for MYR 3/- per person. Free for 6 years old and below.

Kindly take note that camera fees apply before entering Canopy Walk. Cameras will be charged MYR 5 each and Video Cameras / Camcorders will be charged MYR 30 each.

Butterfly Farm located at Poring Hot Springs is closed on Mondays.

Depending on the season, you may get the rare chance to spot the Rafflesia flowers in bloom, which only lasts for 3 to 5 days. They are located at the private gardens beside Poring Hot Springs. Entrance fees are at MYR 30 per person though this will be at your own expenses.

You can choose to wait at the resting area if you do not wish to proceed for any of the nature walks.

Though it is never expected, tipping is always appreciated.

How to Make Booking

Follow these simple 3 steps action to instantly book this activity.

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Select Local Operator

4D3N Kota Kinabalu Highlights and Sunset Cruise

Kinabalu Park, Desa Cattle Dairy Farm, Poring Hot Springs & North Borneo Cruises

Tour Highlights

Safe Travel

COVID-19 Health and Safety Precautionary Measures

Choose Your Activity

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≻
≻
Step 1. Package Options

Step 2. Select Local Operator

Step 3. Quantity

What's Included

What's Excluded

Overview

What to Wear

What to Bring

Important Notes

Additional Information

How to Make Booking

Need Assistance ?

4.432 reviews

4D3N Kota Kinabalu Highlights and Sunset Cruise

Kinabalu Park, Desa Cattle Dairy Farm, Poring Hot Springs & North Borneo Cruises

Tour Highlights

Safe Travel

COVID-19 Health and Safety Precautionary Measures

Choose Your Activity

≻≻≻Step 1. Package Options

Step 2. Select Local Operator

Step 3. Quantity

What's Included

What's Excluded

Overview

What to Wear

What to Bring

Important Notes

Additional Information

How to Make Booking

Need Assistance ?

4.432 reviews

≻
≻
≻
Step 1. Package Options