I have something specific in mind. How can I find exactly what I want?

You can use the 'quick search' at the top bar of the website and type in your prefered place and activity keyword such as 'climbing', 'kayaking', 'Mt Kinabalu', etc. The related packages will be shown automatically, all you have to do is to click on your prefered package. You can also click the 'Tours' button to browse through your prefered activities.

How can I book a package / activity?

You can choose your activity by clicking the ‘Tours’, ‘Tickets’ or our unique ‘Community Tourism’ button, select your preferred package, choose the date, quantity, and local tour operator. Proceed by clicking ‘Book Now’ and you will be directed to the payment page.

Which operator should I choose?

The simplest way to choose a suitable operator is by checking out their prices, reviews, services, shoutouts and cancellation policy. Regardless of the operator, SabahTravel.com only partners with companies licensed under the Ministry of Tourism and Culture. So, rest assured for you are travelling with a reliable operator.

Do I need to sign up with SabahTravel before making a purchase?

You can make a purchase without signing up, but we highly recommend for you to sign up with SabahTravel so it is easier to book and check your booking.

How do I know if my booking is confirmed?

You will get a confirmation email after completing the payment. You may also login to our website to view your confirmation status.

What will I receive after completed my booking?

You will receive an email consisting an Order Summary, the list of activities that you had booked, as well as your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

What should I do if I haven’t received any confirmation email after booking an activity?

Please check your Spam Mail folder in case the confirmation email was mistakenly sent there. If you haven’t received the email, proceed to our hotline +6 011 1660 7009 (Malaysia) and +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

Where can I see the total price of my booking?

You will see the total price on the payment page after you have done selecting your activities.

No, we highly recommend paying via the website to skip the fuss and have a secure payment.

How is the payment process?

You can choose from the convenient payment options on our website, including credit card or debit card, FPX internet banking, and GrabPay.

Which currency does SabahTravel accept?

For now, SabahTravel only accepts Ringgit Malaysia, but we will expand more currency options in the future.

Did you charge me twice since I receive two receipts for one booking?

Normally we will only send out one receipt. If you get multiple receipts, the error might be from the payment platform. You can check your bank account balance a few days after you booked your trip. Contact your bank to release the funds if the authorization is still there.

I have a problem with the payment process. What should I do?

If you’re having a problem paying, you can; a) Try refreshing the payment page, or try again later. b) Try a different card for payment. The card that you’re using might be a rejected card. c) For payment via GrabPay, consider topping up your wallet to ensure sufficient balance, verifying that you haven't exceeded your transaction limits, or settling any outstanding unpaid transactions. If you are still experiencing any problems, please contact us at +6 011 1660 7009 (Malaysia) / +65 6841 3009 (Singapore) or email us at hello@sabahtravel.com

How secure is SabahTravel payment process?

We are using third party secure payment gateways to process your payment and to protect your personal information. The https:// at the beginning of the address in your browser when you book with us indicates the website is in a secure session.

How can I get a refund?

Refunds will be based on our cancellation policies. No refunds will be made for cancellations after the tour has commenced or for any unutilised tour services such as transfer, meals & accommodation, sightseeing, or other services. If a refund is required, it will be credited back to you using the same method as when you made payment. Do take note that refunds will be processed within 14 - 28 working days.

I haven't received my refund. What should I do?

Refunds normally take 14 - 28 working days to be processed. If you have not received your refund within this time period, do send us an email at hello@sabahtravel.com.

Do I get my refund through bank or by cash?

Refunds will be credited to you using the same method as when you made payment.

How long do I have to wait for my voucher after completing my payment?

Different activity requires different confirmation time. Generally, the confirmation will either be instantly or within 24-hour time.

How do I check my booking status?

After your payment is confirmed, you will receive an email of Order Summary and your e-voucher coupon. You can use the e-voucher to log into SabahTravel.com to see your activity details.

I need help! What should I do?

Should you need any help, send us an email at hello@sabahtravel.com or contact us via Whatsapp, Facebook, and Instagram.

Sabandar Cowboy Town Tour

Quick. Confirmed within 1 working day

Safe. Provided by licensed operators

Just Go. Available for solo traveller

Convenient. No credit card fees!

Availability

Daily

Activity Duration

7 Hours

Nearest City

Kota Kinabalu City

Destination

Kota Kinabalu

Language

English / Malay

Suitable For

Adult / Child

Package Type

Join In Group

Pick Up Point

Your Hotel in Kota Kinabalu City

Pick Up Time

3.30PM (Other Timings Can Be Arranged)

Important Updates

Sabandar Cowboy Town is under renovation and temporarily closed until further notice.

Tour Highlights

Mangrove Park and Sabah’s traditional ethnic houses
Delicious bibimbap spread for dinner
Magnificent sunset at Sabandar Beach
Firefly cruise
Horse Ride, ATV, Rabbit & Otter Farm (At own expenses)

Choose Your Activity

No credit card fees

Select Package Option and Local Operator

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Package Options

What's Included

Simple Dinner

English/Korean/Chinese-Speaking Guide

Hotel Pick-Up & Drop-Off (Optional)

River Cruise(s)

Entrance Fee

What's Excluded

Other Food & Beverages (Chargeable)

Any Item(s) / Activities Not Mentioned, Personal Travel Insurance, Personal Expenses

Overview

Located only 45 minutes from the bustling Kota Kinabalu City, Cowboy Town Sabandar lets you experience the exciting wild west. Explore the 6-acre Mangrove Park and visit several traditional ethnic houses as you immerse yourself in the serene nature. Afterwards, make your way to Cowboy Restaurant for sumptuous bibimbap spread prepared fresh by the experienced chef. Once you’re full, stroll along Sabandar Beach and relax as you witness Sabah’s world-famous sunset view. Before your tour ends, head to the Firefly Cruise and see the magical view of the fireflies as they light up the evening sky.

What to Wear

Comfortable shirt
Comfortable walking shoes
Long trousers or short pants

What to Bring

Sun protection (Sunblock / Cap)
Insect Repellent
Umbrella / Raincoat
Camera

Important Notes

Additional activities available at own expenses (Horse Ride, ATV, Rabbit & Otter Farm).
This tour package is based on join-in basis of shared guide and transportation.
Private Guide or Tour is available upon request at a reasonable fee. Please inform us when making the bookings.
Departure time is approximate and may vary due to traffic condition and hotel distance. Kindly check with the operator as stated on the voucher should you need further assistance.
Fireflies cruise starts at 6.45pm and is subject to weather condition.
Your tour operator reserves the right to alter routes, timetables, itineraries and accommodation should conditions beyond our control render it necessary.

Additional Information

Outskirt hotel pick up / drop off is available with an additional cost
Though it is never expected, tipping is always appreciated.

Need Assistance ?

Make use of Sabah Travel's complimentary service to plan your travel with us.

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Sabandar Cowboy Town Tour

Tour Highlights

Choose Your Activity

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What's Included

What's Excluded

Overview

What to Wear

What to Bring

Important Notes

Additional Information

Need Assistance ?

0 reviews

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